Toronto Boat Cruises Frequently Asked Questions
1. Where is the Kajama located?
Kajama is located at the Toronto Harbourfront on the South wall between the two piers. She is located on Queen's Quay West behind the south parking lot on the west side of The Queen's Quay Terminal at York St.Click here to view a map of our boat locations.
2. How much does a cruise cost?
Senior (65 and over) $19.95
Adult (16-64) $21.95
Child (5-15) $11.95
Infants (0-4) $2.95
Groups of 20 people or more are:
Prices are subject to 13% HST.3. What forms of payment do you except?
We except cash, travelers cheques, company cheque, Interact, Visa, MasterCard, American Express and Diner's Club. – Change to Cash, Interact, Visa, MasterCard, Amex.
4. How do I make a reservation?
Call our office or book online. Reservations must be pre-paid and are non-refundable. There is a $5 administration fee charge for changing dates once you have booked a reservation. Reservations may be made by phone or online with a credit card. If you prefer to pay by cheque or cash please stop by our booth and make your payment in person. Our booth is open 7 days a week from 9am to 5pm EST from June to Labour Day Monday in September. Payments can also be made at our head office Monday to Fridays 9am-5pm EST all year round.
5. Are reservations required?
Reservations are not required to sail with us. Reservations are highly suggested since it is our only way to guarantee you a spot on board. We have and can sell out. Walk on guests are welcome on our cruises when space is available.
6. What are your telephone numbers?
Reservations: (416) 203-2322
Toll Free: (800) 267-3866
Head Office: (416) 260-6355
7. Where is the ticket booth located?
The ticket booth is located next to the Kajama.
8. What takes place on a daytour?
Our daytours take place over a period of two hours. The first half hour of boarding can be used to venture throughout the Kajama, order a drink from our fully licensed bar or order lunch or a snack from our galley menu. Over the next hour and a half, Kajama will depart and will head for either the eastern or western gap out onto Lake Ontario. During this time sails will be raised by our crew and volunteers such as yourself. You are welcome to spend the sail relaxing with a cold drink or exploring the ship, listening to the crew singing sea shanties, helping raising and lowering the sails or talking with our experienced crew.
Only in the Caribbean has this experience been duplicated. Be sure to keep your eyes open for the firing of the cannon at any foreign ships that may try to sneak upon us! Before you disembark make sure to visit our gift shop at the bar for souvenirs of the Kajama.
9. What is your cancellation policy?
Once a reservation is made, it may not be refunded. It may be transferred to another cruise date for an administration fee of $5. It is acceptable to have another person(s) use your paid reservation if you are unable to attend.
10. Do you actually sail?
Yes, we actually sail. We have 7000 sqft of sail on board a 165’ gaff-rigged schooner. Kajama has been sailing since 1930 and we promote an actual sailing experience.
11. Do you cruise rain or shine?
We cruise in most types of weather. We have canopies on the outside deck that are put up if there is rain. You can still be outside and have a great view even while it’s raining.
12. Are you wheelchair accessible?
The entrance onto the boat and the outside deck is wheelchair accessible. The washrooms are located inside and down a flight of stairs that are not wheelchair accessible. Our sailings can be fully enjoyed even in a wheelchair as long as washroom facilities are not needed.
13. Is smoking permitted?
Smoking is not permitted indoors at any time on the Kajama. Smoking is permitted on the outside deck of the vessel.
14. Do you have an engine?
Yes, we have three. Two for electrical requirements, Generators 35KW and are newest electronic Caterpillar C18 engine which was installed in 2005. The engine is used to disembark and return to the dock and tight maneuvering.
15. Do you serve food?
Yes we do. For our full menu click here
16. Is Kajama safe for children and infants?
Yes absolutely. Every year we take thousands of children on board Kajama. We are transport Canada certified and have children’s life vests on board. It’s a great experience children of all ages can enjoy.